About
A highly accomplished Billing Solution Architect with over 18 years of expertise in Telecom BSS, Charging, and Digital Transformation, specializing in architecting and deploying complex billing solutions across diverse platforms like Ericsson, Comverse, Kenan, and Compax. Proven leader in driving end-to-end digital transformation programs, optimizing real-time charging systems, and ensuring seamless service delivery while leveraging deep knowledge of Diameter Protocols and TM Forum standards. Adept at strategic stakeholder management and cross-functional collaboration to enhance operational efficiency and deliver high-quality, business-aligned solutions.
Work
Telefonica Germany
|Enterprise Technical Architect - RAITT Transformation
N/A, N/A, Germany
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Summary
Led solution architecture validation and cross-domain alignment for major billing features, ensuring cohesive and compliant end-to-end solutions for enterprise transformation initiatives.
Highlights
Led solution architecture validation for major billing features across Mass Market and Business Market, ensuring seamless integration and high-quality delivery.
Drove cross-domain alignment with Finance, Data Warehouse (DDC), and Integration teams, ensuring cohesive, compliant, and stable end-to-end solutions for enterprise transformation.
Steered feature design reviews, defect triage, and solution closure with vendor teams, enhancing delivery quality and system stability.
Provided critical design leadership for complex billing processes, including write-off processing, silent factoring, and billing reconciliation, optimizing financial operations.
Delivered operational tooling enhancements, such as bulk write-off with multi-select GUI and batch CSV processing, improving efficiency for postpaid operations.
Prodapt India
|Senior Solution Architect
Bengaluru, Karnataka, India
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Summary
Led a 15-member solution architecture team, overseeing project execution from requirements analysis to development and testing, and serving as a Subject Matter Expert for critical system processes.
Highlights
Led a team of 15 solution architects, providing comprehensive guidance and mentorship to ensure smooth project execution and team development.
Analyzed and estimated work packets, collaborating with business teams to translate requirements into detailed Low-Level Design (LLD), Physical Process (PPD), and Initial Design Documents (IDD).
Oversaw end-to-end development activities, including Unit Test Plan (UTP) and Result (UTR) creation, ensuring seamless integration with testing for rigorous requirement validation.
Functioned as a Subject Matter Expert (SME) for Event Processing and Problem Management, resolving complex issues and optimizing system performance.
Streamlined project workflows by ensuring clear communication channels between development, testing, and business stakeholders, enhancing delivery efficiency.
Ericsson India Global Services Pvt Ltd
|Solution Architect
Bengaluru, Karnataka, India
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Summary
Architected and led large-scale digital transformation initiatives for global telecom providers, designing and implementing Ericsson BSCS billing solutions to enhance accuracy, efficiency, and scalability.
Highlights
Architected and led large-scale digital transformation initiatives, designing distributed applications and infrastructure solutions for global telecom providers (Orange, T-Mobile, Ooredoo, Zain KSA), ensuring seamless service modernization.
Designed and implemented Ericsson BSCS billing solutions, managing complex handlers for rating, pre-rating, bill run, and invoice processing, enhancing billing accuracy, efficiency, and scalability.
Led multiple full-cycle charging and billing system integrations, upgrades, and migrations, ensuring zero service disruptions across global telecom networks.
Drove end-to-end audit, optimization, and cost-reduction strategies for charging and billing platforms, reducing OPEX/CAPEX while maintaining superior service quality.
Pioneered large-scale Ericsson Charging System (SDP/AIR) implementations, including integration, upgrades, and configuration audits, enhancing real-time charging efficiency.
Produced high-impact solution documentation (SOW, Solution Descriptions, Network Impact Reports) and led cross-functional teams, providing strategic guidance for digital transformation and infrastructure scaling.
Aricent Technologies
|Senior Software Engineer
Bengaluru, Karnataka, India
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Summary
Upgraded ComverseOne Real-Time IN systems, implemented MNP solutions for efficient call routing, and provided Tier-3 onsite support for charging and billing systems.
Highlights
Upgraded ComverseOne Real-Time IN from DAT 3.5 to 6.0, introducing key enhancements, fixing system defects, and ensuring zero downtime.
Implemented Mobile Number Portability (MNP) solutions by developing Number Conversion Logic (DNT), enabling seamless B-number identification and efficient call routing.
Led Tier-3 Onsite Support for ComverseOne Real-Time Charging and Kenan Billing Systems, ensuring 24/7 stability and optimizing PCAT configurations.
Nokia Siemens Networks
|IN/VAS Operation Engineer
Bengaluru, Karnataka, India
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Summary
Managed IN system operations, ensuring high network availability, leading preventive maintenance, and providing Tier-1 support for clients and onsite engineers.
Highlights
Managed IN system operations, resolving critical alarms and revenue-impacting issues to ensure high network availability by troubleshooting IN nodes (SDP, SGU, SLU, CCWS).
Led preventive maintenance, fault management, and system expansions, optimizing IN performance and successfully integrating new nodes.
Provided Tier-1 support and client training, assisting onsite engineers, and conducted Acceptance Test Procedure (ATP) testing to validate product features.
Education
Jawaharlal Nehru Technological University [JNTU]
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Bachelor of Technology (B.Tech.)
Electronics and Communication Engineering
Awards
Spotlight Award - Excellence in product catalog proposal for KPN
Awarded By
Prodapt Solutions Pvt Ltd
Awarded for excellence in developing a product catalog proposal for KPN, demonstrating outstanding contribution to business development.
Cheers to Peer Award – Knowledge-sharing sessions on Ericsson Charging & Billing
Awarded By
Prodapt Solutions Pvt Ltd
Recognized for leading knowledge-sharing sessions on Ericsson Charging & Billing for over 25 members, fostering team expertise.
Project Excellence Award – Ooredoo Qatar CRA Transformation
Awarded By
Ericsson India Global Services Pvt Ltd
Received for exceptional project leadership in the Ooredoo Qatar CRA Transformation initiative.
Above & Beyond Award – T-Mobile Digital Transformation
Awarded By
Ericsson India Global Services Pvt Ltd
Honored for going above and beyond in contributions to the T-Mobile Digital Transformation project.
Power Award – Orange Belgium Mobile Broadband Charging Delivery
Awarded By
Ericsson India Global Services Pvt Ltd
Recognized for significant contributions to the Orange Belgium Mobile Broadband Charging Delivery project.
Excellence Award – Operations Support
Awarded By
Aricent Group Holdings Ltd
Awarded for outstanding performance and excellence in operations support.
Excellence Award – Outstanding Operations Support
Awarded By
Nokia Siemens Networks Ltd
Recognized for outstanding performance and excellence in operations support.
Languages
English
Telugu
Certificates
Skills
Solution Architecture & Design
System Integration, Solution Design & Impact Analysis, Agile, Scrum, Waterfall Methodologies, Product/Business Configurations.
Billing & Charging Systems
Ericsson Charging System (OCS), BSCS Rating, Pre-Rating, Bill Run & Scheduler Handling, Convergent Billing, Silent Factoring, Sub-ledger Posting, Product Offerings Configuration, Billing & Revenue Management, OCS Business Configuration & Optimization.
Digital Transformation
Digital Transformation, Hardware Modernization, System Upgrades, Migrations, Process Improvements.
Project & Stakeholder Management
Service Delivery, Risk Mitigation, Cost Optimization, Vendor Management, 3rd Party Management, Vendor Coordination, Stakeholder Management.
Quality Assurance & Testing
UAT, Defect Management, Testing Strategy.